I recently underwent ptosis surgery for my left eye at Dr. Shah’s Hospital in Ambawadi, and I couldn’t be happier with the results. Dr. Sapan Shah performed the surgery with great precision and care. From the very first consultation, he explained everything clearly, answered all my questions, and made me feel completely at ease.
The staff at the hospital were also very supportive and professional throughout the process. The post-operative care and follow-up have been excellent. I can already see a big improvement in my appearance and vision.
My Self Dr.Vishal Phulwariya recently underwent squint surgery at Dr. Shah's Super speciality hospital, and we are extremely thankful for the exceptional care provided. Dr. Ankit Shah, the surgeon, was outstanding—his expertise, calm demeanor, and clear communication gave us great confidence throughout the process. The surgery went smoothly, and the recovery was well-managed thanks to the attentive nursing staff and supportive hospital team. From admission to discharge, everything was handled professionally and with genuine compassion. The hospital was clean, well-equipped, and focused on patient comfort.Also special thanks to Dr.Kaushal Sir (Anesthesiologist).We truly appreciate the care and highly recommend Dr.Ankit Shah and Dr. Shah's Super speciality hospital to anyone needing surgical treatment.
Very professional team. We got my mother’s cataract removed here. Dr. Sapan Shah explained each and every aspect for pre and post-op and surgery went real smooth.
My name is Moin khan and thanks to Dr Sapan shah and team are excellent and they are perfect to the artificial eyes my one eyes is artificial and they are best to his performance good work to shah hospital and team thank you for giving to best artificial eye❤️🩹
I had a very disappointing experience with Dr Shah’s Superspeciality Eye Hospital, mainly due to the unprofessional and rude behavior of the reception staff.
I called the hospital to inquire about cataract treatment. The receptionist told me that they only deal with retina cases and not cataract. I politely mentioned that their hospital card lists multiple surgeons, so I wanted clarification. Instead of explaining respectfully, she responded sarcastically and asked me to send a photo of the card, which was very unprofessional and disrespectful. As a common person, it is not expected that we know the difference between retina specialists and cataract surgeons — that is exactly why we call hospitals for guidance.
What made the situation worse was that when I had called a week earlier, I was told to contact them on Monday after 11:30 AM regarding cataract treatment. If cataract treatment was not available, this should have been clearly communicated earlier instead of giving false assurance and then responding rudely later.
Patients and their families are often already stressed about health issues. The least expected is polite and respectful communication. Unfortunately, the reception staff showed arrogance and lacked basic courtesy. I hope the hospital management takes this seriously and trains their staff to communicate professionally with patients.
